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Privacy Policy

Last Updated: June 9, 2024

1. Information We Collect

When you contact Sandydunes for AI consulting services, we collect the following information:

• Contact Information: Name, email address, phone number, company name
• Project Information: Service interests, project details, business requirements
• Communication Records: All correspondence related to your consultation request
• Technical Information: IP address, browser type, device information when visiting our website

2. How We Use Your Information

We use the collected information for the following purposes:

• Evaluating your consultation request and project requirements
• Contacting you to discuss potential AI consulting services
• Providing customized AI solutions and recommendations
• Maintaining records of our business relationship
• Improving our services and website functionality
• Complying with legal and regulatory requirements

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted partners who assist in delivering our services
• Legal Requirements: When required by law, court order, or government regulation
• Business Protection: To protect our rights, property, or safety
• Consent: With your explicit permission for specific purposes

4. Data Storage and Security

We implement appropriate security measures to protect your information:

• Contact form submissions are stored securely on our servers
• All data transmission is encrypted using industry-standard protocols
• Access to personal information is restricted to authorized personnel only
• We regularly review and update our security practices

5. Data Retention

We retain your personal information for as long as necessary to:

• Provide our consulting services
• Maintain our business relationship
• Comply with legal obligations
• Resolve disputes and enforce agreements

Contact form submissions are retained for a minimum of 3 years for business development purposes.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Request transfer of your data to another service provider
• Objection: Object to processing of your information for certain purposes

7. Cookies and Tracking Technologies

Our website uses minimal tracking technologies:

• Essential Cookies: Required for website functionality
• Analytics: Basic website usage statistics (anonymized)
• Form Data: Temporary storage of form information for user convenience

We do not use third-party advertising cookies or tracking pixels.

8. Third-Party Services

We may use trusted third-party services for:

• Website hosting and content delivery
• Email communication services
• Analytics and performance monitoring

These services are bound by their own privacy policies and data protection agreements.

9. International Data Transfers

Your information may be processed and stored in the United States. We ensure appropriate safeguards are in place for any international data transfers in compliance with applicable privacy laws.

10. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

11. Changes to This Privacy Policy

We may update this privacy policy periodically. We will notify you of any material changes by:

• Posting the updated policy on our website
• Updating the "Last Updated" date
• Sending email notification for significant changes

12. Contact Us

For questions about this privacy policy or our data practices, contact us at:

• Email: [email protected]
• Phone: +1 (416) 511-2590
• Address: 4280 Nw 168TH Ter, Miami Gardens, FL 33055-4427

13. GDPR Compliance

For European Union residents, we comply with the General Data Protection Regulation (GDPR). You have additional rights under GDPR including:

• Right to be informed about data processing
• Right to data portability
• Right to object to automated decision-making
• Right to lodge a complaint with supervisory authorities

14. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of sale of personal information
• Right to non-discrimination for exercising privacy rights

Note: We do not sell personal information to third parties.